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I’m having issues at checkout, how can I get help?Updated 2 months ago

If you're experiencing issues at checkout, there could be several reasons. Please try the following steps to resolve the issue:

  1. Clear your browser's cache, cookies, and history, then restart your browser.
  2. Check your internet connection to ensure it's stable.
  3. Confirm your address details are entered correctly, including postcode and unit/apartment numbers if applicable.
  4. Ensure your payment information is accurate and that sufficient funds are available.
  5. Verify item availability - the item may be out of stock.

If you've tried all of the above and are still having trouble, please contact us here and include a screenshot of the error you're encountering. This will help us resolve the issue more quickly.

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