I received a faulty item, what can I do?Updated 2 months ago

We take pride in the quality of every Rockwear product and carefully inspect all items before they leave our warehouse. 

However, if you believe you’ve received an item with a manufacturing fault, we’re here to help. You can lodge a faulty return through our returns portal here. 

To help us assess the issue as quickly as possible, we may ask you to provide photos of the fault.

Please note that while images can help with the initial review, we can’t always confirm whether an item is faulty based on photos alone.