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Rockwear

You can apply your promo code at checkout in the &#x201C;ENTER PROMO CODE&#x201D; field before completing your order.<img src="https://attachments.gorgias.help/JWjXVxGwKdGxDvMq/hc/z8QbV2PGaRp6ogeP/2026062402-fc059c37-d0f0-4136-a329-6e86535699fc-aa727fca-fc3e-4e05-b560-d7629868ac63.png" style="width: 482px;" class="fr-fic fr-dii">If you receive an error message when trying to apply your code, please review the details provided in the email or promotion where you received the code.In many cases, promo codes:<ul><li style="font-size: 16px;">Are valid on full-priced items only</li><li style="font-size: 16px;">Are not valid on sale items</li><li style="font-size: 16px;">Cannot be used in conjunction with other sales, offers, or promotions</li><li style="font-size: 16px;">Some promo codes are only available for a limited time&#xA0;</li></ul>If you&#x2019;re still experiencing issues applying your promo code, please contact us <a href="https://rockwear.gorgias.help/en-GB/contact" style=" text-decoration: none;" target="_blank" rel="noopener noreferrer">here</a> and include a screenshot of the error message you&#x2019;re seeing along with the promo code and we will look into this for you.

Once you're at the checkout, you can apply your promo code in the "ENTER PROMO CODE" field as shown below: Promo Code Not Working? If you receive an error message when applying your code, please check the following: 1. Correct Field Ensure that the promo code is being entered into the correct box labeled "ENTER PROMO CODE." 2. Terms & Conditions Double-check the details provided in the email you received with the code. Please note: Valid on full-priced items only Not valid on sale items Cannot be used in conjunction with other sales or promotional offers 3. Validity Period Some promo codes are time-sensitive. Make sure your code is still valid and has not expired. Still Need Help? If you're still experiencing issues, please contact us here and include a screenshot of the error message you’re seeing. Our team will review the issue and assist you as soon as possible.

Why isn't my discount code working?

Ordering

Discount Codes and Promotions

Careers

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Social Responsibility

Feedback, Stores and Social Responsibility

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Product and Sizing

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Click & Collect

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My Account

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I’m having issues at checkout, how can I get help?

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Checkout and Confirmation

I forgot to apply my discount code to my order, what can I do?

How do I apply a discount code?

How can I get 20% off my first order?

Why haven't I received my welcome code?

What are your delivery options?

Can I change my delivery address once I've placed my order?

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Shipping

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My tracking says my order has been delivered but I haven't received it, what do I do?

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Delivery

Shipping and Delivery

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I'm having issues with the return portal, can I please get help?

Have you received my return?

Return Process

What is Rockwear’s policy on returns and exchanges?

Can I exchange my items online?

I've lost my proof of purchase—what should I do?

I received a faulty item, what can I do?

Return Policy

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Will I be refunded for shipping charges?

Refunds

Returns and Refunds

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Can I return an item purchased with a gift card?

Can I use more than one gift card per order?

I didn’t receive my gift card – what should I do?

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How do I use my gift card?

How can I purchase a gift card?

Gift Cards

Can I use more than one payment method?

Why was my payment declined?

What payment methods do you accept?

What currency will I be charged in?

I think I’ve been charged incorrectly?

Can I get a refund if an item I purchased is now on sale?

Payment

Payment and Gift Cards

Why isn't my discount code working?Updated 2 months ago